Eagle Rescue

Eagle Rescue is about members helping members in need out on the road.

The Eagle Rescue program is a great way to leverage our vast network of members to help each other out if we find ourselves stranded out on the road. It could be anything from running out of gas, flat tire, getting the bike to a shop for repairs, or other unplanned situations. Some of us know first-hand how frustrating and challenging it can be when problems happen on the road, especially when on a long ride in unfamiliar areas.

Many of us have trailers, spare rooms, tools, and a knack for coordinating local resources. The impact of helping a member in need is powerful, and Eagle Rescue gives us a way to become aware of a member in need and coordinate effectively.

Sign up as a rescuer:

Requesting assistance is under construction.

as a rescuer!

Need assistance? to see if someone nearby can help!

We are hard at work getting the rest of the service working so members can request assistance. As we design this program we are keeping your personal privacy in mind and will not reveal any of your information publicly. You are free to provide whatever information you are comfortable with during a rescue directly with the member requesting assistance. We want you to know you are always in control.

How it will work:

  • A member needing assistance comes to this page to make a request
    • Providing current location, service needed, situation, and phone number for rescuers to call
  • The nearest rescuers will receive an email with a summary and a button to the incident coordination page
    • A button in the email will take rescuers to the incident page where they can quickly indicate if available to assist or not
    • All coordination details will be available on the incident page to keep everyone involved in the loop
    • Rescuers can forward the email to another member if they can be of assistance, even if they have not signed up to be a rescuer
  • The secure incident coordination page has all the detail and status updates to keep everyone informed
    • Member login is required so we can keep everyone's personal information secure
    • Situational details and rescuer availability status are managed on this page
    • Direct phone calls to the member needing assistance are encouraged for fastest coordination
    • Comments can be added by anyone during the incident to help everyone see progress
    • New comments added during an incident will be emailed to everyone involved